PRIVACY POLICY

LAST UPDATED: August 15

ZETE INDUSTRIA E COMERCIO LTDA, a privately held legal entity headquartered at R. Gustavo Halfpap, 345, Brusque, SC, 88353-315, Brazil, registered under CNPJ/MF No. 95.762.639/0001-10 (“Merchant”), takes your privacy seriously and is committed to the security and protection of the data of all customers, partners, suppliers, and users (“Users” or “you”) of the website “teczet.com.br” and any other website, online store, or application operated by the Merchant (collectively referred to as the “Store”).

This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected during your visits to our Store and through messages exchanged with you (“Communications”). This Privacy Policy applies only to information collected through the Store.

BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE THAT YOU ARE AWARE OF AND AGREE TO THE TERMS SET FORTH HEREIN AND TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS BY WHICH THE PERSONAL DATA YOU PROVIDE THROUGH THE STORE MAY BE PROCESSED.

This Privacy Policy provides an overview of our privacy practices, the choices available to you, and the rights you may exercise regarding the Personal Data we process. If you have any questions regarding the use of Personal Data, please contact us at [email protected].

This Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing such links will cause you to leave the Store and may result in information about you being collected or shared by third parties. We do not control, endorse, or make any representations regarding these third-party websites or their privacy practices, which may differ from ours. We recommend reviewing the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.

If you provide us with Personal Data relating to other individuals, you represent that you have the authority to do so and that you have obtained any consent necessary to authorize the use of such information in accordance with this Privacy Policy.

1. Definitions

For purposes of this Privacy Policy:

1. “Personal Data” means any information that directly or indirectly identifies or may identify an individual, including, for example, name, CPF (Brazilian Individual Taxpayer Registry number), date of birth, IP address, among others.
2. “Sensitive Personal Data” means any information concerning an individual that reveals racial or ethnic origin, religious beliefs, political opinions, membership in a trade union or religious, philosophical, or political organization, health or sexual-life information, or genetic or biometric data.
3. “Processing of Personal Data” means any operation performed on Personal Data, whether by automated or non-automated means, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion, or destruction. Any other operation considered processing under applicable law shall also constitute Processing of Personal Data.
4. “Data Protection Laws” means all applicable laws and regulations governing the Processing of Personal Data, including, without limitation, Brazilian Federal Law No. 13,709/2018, the Brazilian General Data Protection Law (“LGPD”).

2. Use of Personal Data

We collect and use Personal Data to manage your relationship with us and better serve you when purchasing products and/or services through the Store, as well as to personalize and improve your experience. Examples of how we may use your data include:

1. Enabling you to purchase products and/or services through the Store;
2. Confirming or correcting information we have about you;
3. Sending information that we believe may be of interest to you;
4. Personalizing your experience when using the Store;
5. Personalizing advertisements sent or displayed to you based on your interest in our Store; and
6. Contacting you using a telephone number and/or email address you have provided. We may contact you personally, by voice message, automated dialing equipment, text message (SMS), email, or any other means of communication your device is capable of receiving, in accordance with applicable law and for reasonable business purposes.

In addition, Personal Data provided to us may be used as we deem necessary or appropriate: (a) in accordance with Data Protection Laws; (b) to comply with legal proceedings; (c) to comply with court orders, regulatory decisions, or decisions issued by competent authorities, including authorities outside your country of residence; (d) to protect our operations; (e) to protect our rights, privacy, and security, as well as yours or those of third parties; (f) to detect and prevent fraud; (g) to allow us to pursue available remedies or limit damages we may sustain; and (h) in any other manner permitted by law.

THE PLATFORM IS NOT INTENDED FOR INDIVIDUALS UNDER 18 (EIGHTEEN) YEARS OF AGE, AND WE ASK THAT SUCH INDIVIDUALS NOT PROVIDE US WITH ANY PERSONAL DATA.

3. Failure to Provide Personal Data

You are not required to share the Personal Data we request. However, if you choose not to provide it, in certain circumstances we may be unable to provide you with full access to the Store, certain specialized features, the necessary assistance, delivery of purchased products, or performance of contracted services.

4. Data Collected

The general public may browse the Store without registering or submitting Personal Data. However, certain Store features may require registration and submission of Personal Data, such as completing a purchase or service order and/or enabling us to deliver a product or provide a service.

When you contact the Store, we may collect:

1. Contact Information: First name, last name, telephone number, city, state, and email address; and
2. Information You Submit: Information submitted through forms, including questions, complaints, suggestions, feedback, compliments, and other communications.

During general browsing of the Store, we may collect:

1. Location Data: Geolocation data when you access the Store;
2. Preferences: Information about your preferences and interests relating to products and services, whether you provide this information directly or we infer it from information available to us;
3. Store Browsing Data: Information regarding your visits to and activities within the Store, including content and advertisements you view or interact with, information about your browser and device, your IP address, your location, and the address of the website from which you arrived. Some of this information is collected using Automated Data Collection Tools, including cookies, web beacons, and embedded web links;
4. Anonymous or Aggregated Data: Anonymous survey responses or anonymous and aggregated information regarding how the Store is used. During our operations, in certain circumstances, we may apply de-identification or pseudonymization processes to your data so that it is reasonably unlikely that you can be identified using available technology; and
5. Other Information We May Collect: Other information that does not specifically reveal your identity or directly relate to an individual, such as browser and device information, Store usage data, and information collected through cookies, pixel tags, and similar technologies.

We do not collect Sensitive Personal Data.

5. Sharing Personal Data with Third Parties

We may share your Personal Data:

1. With partner companies you select or choose to receive your data, questions, inquiries, or other information, as well as with service providers or business partners that manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or elsewhere around the world and may include hosting and data-storage providers, fraud-management services, customer support providers, sales providers acting on our behalf, order-fulfillment providers, content-personalization providers, advertising and marketing providers—including digital and personalized advertising—and IT service providers;
2. With third parties for purposes of assisting us in managing the Store; and
3. With third parties in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or disposition of all or any portion of our business, assets, or capital, including in connection with bankruptcy or similar proceedings.

6. International Data Transfers

Personal Data and other information collected by us may be transferred to or accessed by entities belonging to the corporate groups of our partner companies around the world in accordance with this Privacy Policy.

7. Automatic Collection of Personal Data

When you visit the Store, it may store or retrieve information through your browser using cookies and similar technologies. This information may relate to you, your preferences, or your device and is primarily used to ensure that the Store functions as expected. Such information generally does not directly identify you but may provide you with a more personalized online experience.

In accordance with this Privacy Policy, we and our third-party service providers may collect Personal Data in several ways, including:

Browser or Device

Certain information is collected by most browsers or automatically through internet-connected devices, including computer type, screen resolution, operating-system name and version, device model and manufacturer, language, and the type and version of the internet browser you are using. We may use this information to ensure that the Store operates properly.

Use of Cookies

Cookies allow us to collect information such as browser type, time spent on the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to personalize your experience when using the Store, target advertising based on your interests, and collect statistical information regarding Store usage for the continuous improvement of our design and functionality.

If you do not want your information to be collected through cookies, you may configure your browser's cookie settings through its “Options” or “Preferences” menu.

Additional information regarding cookie settings is available through the respective support resources for Google Chrome, Mozilla Firefox, Safari, Internet Explorer, Microsoft Edge, and Opera.

Advertising and remarketing cookies may also be used to deliver advertising based on individual users' interests, visits to our website, and internet searches. Advertising preferences may be managed through Facebook, Google, and Bing.

Pixel Tags and Similar Technologies

Pixel tags, also known as web beacons or invisible GIFs, may be used to track the actions of Store users, including email recipients, measure the success of our marketing campaigns, and collect statistical information regarding Store usage and response rates.

If ad personalization is enabled through services such as Facebook, Google, or Bing, this information may be used to display advertisements through those services.

We may also engage behavioral advertising companies to obtain reports regarding advertisements for the Store across the internet. These companies may use cookies, pixel tags, and similar technologies to collect information about your use of our Store and third-party websites.

We are not responsible for pixel tags, cookies, or similar technologies used by third parties. You may configure your preferences through your browser settings. Please note that if you change computers or browsers or use multiple computers or browsers, you may need to repeat this process for each device and browser.

8. User Rights

At any time, you may request:

1. Confirmation that your Personal Data is being processed;
2. Access to your Personal Data;
3. Correction of incomplete, inaccurate, or outdated data;
4. Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
5. Portability of Personal Data to another service provider, provided that doing so does not affect our industrial or commercial secrets;
6. Deletion of Personal Data processed with your consent, to the extent permitted by law;
7. Information regarding the entities with which your Personal Data has been shared;
8. Information regarding the possibility of refusing consent and the consequences of such refusal; and
9. Withdrawal of consent.

Your requests will be handled with appropriate care to ensure the effective exercise of your rights. You may be required to provide proof of identity to ensure that Personal Data is disclosed only to the relevant data subject.

Please note that, in certain circumstances, including where legal requirements apply, your request may not be fulfilled immediately or we may be unable to comply with it due to applicable legal obligations.

9. Personal Data Security

We seek to implement the technical and organizational measures required under applicable Data Protection Laws to protect Personal Data within our organization.

Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure—for example, if you believe the security of any of your accounts has been compromised—please notify us immediately.

10. Hyperlinks to Other Websites and Social Networks

From time to time, the Store may contain hyperlinks that redirect you to websites operated by our partners, advertisers, suppliers, or other third parties. If you click one of these links, please be aware that each website has its own privacy practices and that we are not responsible for those policies. Please review the applicable privacy policies before submitting Personal Data to such websites.

We are not responsible for the data collection, use, disclosure, or protection practices of other organizations, including Facebook, Apple, Google, Microsoft, other software developers, application providers, social media platforms, operating-system providers, wireless internet service providers, or device manufacturers.

This includes Personal Data you disclose to other organizations through applications, in connection with such applications, or through content published on our social media pages. We recommend reviewing the privacy policy of each website or service you use.

11. Updates to This Privacy Policy

If we modify this Privacy Policy, we will publish the revised version on the Store together with an updated revision date. We may amend this Privacy Policy at any time.

If we make material changes to this Privacy Policy, we may notify you using the contact information available in our database or through a notice displayed on the Store.

We remain committed to not processing your Personal Data in a manner incompatible with the purposes described above unless otherwise required by applicable law or court order.

Your continued use of the Store following any changes means that you accept the revised Privacy Policy. If, after reviewing the revised version, you do not agree with its terms, please discontinue your use of the Store.

12. Person Responsible for Personal Data Processing

If you wish to exercise any of the rights provided under this Privacy Policy and/or applicable Data Protection Laws, or if you have any questions regarding the Processing of your Personal Data, please contact us at:

[email protected]